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The Westin St. Francis San Francisco On Union Square Hotel, San Francisco

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From148US$ /night
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29Jan2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

335 Powell Street, San Francisco, California, United States of America, 94102

The Westin St. Francis San Francisco On Union Square stands as a historical landmark since 1904, blending turn-of-the-century elegance with modern renovations. The hotel features luxurious rooms with modern amenities and spacious suites with sweeping views of San Francisco. Its prime location on Union Square makes it accessible to a variety of cultural, shopping, and dining experiences, with cable cars available at the doorstep.

Location

Located in Downtown San Francisco, the hotel is directly on Union Square, providing easy access to shopping and entertainment. Guests are within walking distance to notable landmarks such as Chinatown and the Financial District. The presence of cable cars outside the hotel's entrance enhances accessibility for exploring the city.

Rooms

The hotel offers a variety of suite types across two towers, accommodating up to 1,900 square feet of living and dining space. Many suites feature sweeping views of the city, enhancing the luxurious experience. Elegant rooms include modern touches like Heavenly Beds and flat-screen cable TV systems. Newly renovated spaces maintain charm with chandeliers and marble bathrooms.

Eat & Drink

Caruso's, the only dinner option, provides a casual atmosphere with pre-wrapped salads and sandwiches. ENO Wine Bar offers Italian coffee and freshly made pastries in the morning, transitioning to pizzas and handmade pastas in the evening. Guests can enjoy American cuisine with an international twist at The Oak Room Restaurant, serving memorable breakfast and dinner items.

Leisure & Business

The Westin St. Francis features over 56,000 square feet of meeting space with more than 35 technologically equipped rooms. Onsite event staff are available to assist with hosting various functions. Additionally, the Rejuvé Wellness Center on the 14th floor offers a range of fitness options for guests. The Clock Bar presents a relaxed environment for enjoying cocktails.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Landmark Queen Room
Max:
2 persons
18 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Grand Deluxe Tower Guest Room
Max:
2 persons
37 m² 
Bed options:
2 Double beds
Shower
Heating
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Executive One-Bedroom King Suite
Max:
2 persons
42 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
San Francisco 1.1 mi
Airports
San Francisco International (SFO) 14.1 mi
Oakland International (OAK) 19.4 mi
Train
F Market Street Car 1.0 mi
Caltrain - 4th & King Street Station 1.1 mi
Metro stations
Powell Street Station1400 ft
Bus
Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • Currency exchange
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center

Services

  • Pet amenities available
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cribs
  • Babysitting/Child services
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

335 Powell Street, San Francisco, California, United States of America, 94102
Map view
335 Powell Street, San Francisco, California, United States of America, 94102
Nearby
Shopping Area
Union Square
500 ft
Bush St What3words: ///also.secret.ever
Dragon's Gate
1400 ft
Mall
Westfield San Francisco Center
1500 ft
Gallery
Xanadu Gallery
1000 ft
Restaurants
Burger Bar
500 ft
251 Geary St 6th Floor Macy's
Clock Bar
100 ft
335 Powell St The Westin St. Francis
Eno Wine Bar
300 ft
320 Geary St
Caruso's at Westin St. Francis Hotel
100 ft
335 Powell St
Bancarella
400 ft
350 Post St
The Oak Room Restaurant
300 ft
335 Powell Street

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
comfortable beds
fantastic location
dated rooms
pricey dining
7.2/10
Very good
Rooms
7.7
Location
8.4
Service
7.6
Dining
6.6
Guest reviews
7.2/10
based on 10 reviews
4/5 based on 920 reviews
8.1
8.1/10based on 1402 reviews
#100 of 246 hotels in San Francisco based on Tripadvisor
Harold
United States of America, April  2024
8.2/10

This hotel is a gem right in the heart of San Francisco. The location is unbeatable, surrounded by high-end stores and fantastic eateries. The rooms, although on the smaller side, are classy and impeccable. The service was top-notch with attentive staff, but the noise from the bustling Union Square can be a drawback.

Rooms
8.0
The rooms are elegant and cozy, albeit a tad compact for a 5-star hotel.
Service
9.0
The service here is exceptional, with staff like Louise going above and beyond to ensure a memorable stay.
Location
7.0
The hotel's position overlooking Union Square is ideal for exploring San Francisco, despite the busy and noisy surroundings.
Dining
8.0
The dining options, from full breakfast to organic fruits, are a delight, though a wider selection would have been appreciated.
Facilities
9.0
The hotel offers a range of amenities and services, making the stay convenient and enjoyable.
Samuel
United States of America, April  2024
7.6/10

I had a pleasant stay at the hotel. The beds were nice and comfortable, and the location was fantastic for exploring shops and restaurants. However, the rooms felt a bit dated for a prime location hotel with premium rates. The staff were friendly and accommodating, even though they seemed overwhelmed due to the Marriott/Starwood integration.

Rooms
7.0
The beds were comfortable, and I enjoyed a nice view from the room.
Service
9.0
The staff were extremely friendly and well-trained, always ready to assist guests with a smile.
Location
8.0
The location was fantastic, right off Union Square, perfect for shopping and dining. It was the main reason we chose to stay here.
Dining
6.0
The dining options were okay, but the prices were a bit high for what was offered.
Facilities
8.0
The hotel offers various amenities like car hire, dry cleaning, laundry services, welcome drinks, pet amenities, and tours/ticket assistance.
comfortable beds
dated rooms
Samuel
United Kingdom, April  2024
8.8/10

The hotel is perfectly located in front of Union Square, ideal for exploring and enjoying the city. The rooms offer a fantastic experience with a great bath, beautiful bed, and spacious sitting room, though the corridor is a little bit small. The service was attentive and accommodating, offering various amenities. The dining options, although a bit expensive, provided excellent value for money with a variety of breakfast choices. Overall, a great place to stay with a few minor drawbacks.

Rooms
9.0
The rooms were fantastic, with great views and luxurious amenities.
Service
8.0
The service was stellar in their attentiveness and offered various helpful amenities.
Location
10.0
The hotel's location in Union Square is perfect for exploring the city and enjoying shopping and dining.
Dining
8.0
The dining experience, while a bit expensive, offered good value with a range of breakfast options.
Facilities
9.0
The hotel facilities were well-maintained and added to the overall comfort of the stay.
Kevin
United Kingdom, April  2024
7.6/10

My stay at the hotel was a mixed bag. On one hand, the rooms were small but clean and cozy, with comfortable beds; however, being next to the elevator made them unbelievably ugly. The service had moments of being amazing but also had some pitfalls, like not having answers to basic questions at times. The location was a great experience, especially being in front of Union Square and close to Chinatown, with many restaurant and shopping options nearby. The dining experience was a bit pricey for what was offered, but our server, Oyen, made it terrific with her friendly service. Facilities were good overall.

Rooms
8.0
The rooms were clean and a good size with comfortable beds.
Service
7.0
At times the service was amazing, but there were instances of not having answers to basic questions.
Location
9.0
The location was perfect, just as expected, being in front of Union Square and close to Chinatown, providing easy access to most locales in San Francisco.
Dining
7.0
The dining experience was a bit pricey for what was offered, but our server Oyen made it terrific with her friendly and enthusiastic service.
Facilities
7.0
The facilities were adequate for a comfortable stay.
Alan
United Kingdom, March  2024
7.6/10

The hotel offers great-sized, well-equipped, and beautifully decorated rooms. Facing the square, you can enjoy the city's hustle and bustle. However, some rooms are small and dark, making it uncomfortable, especially with closet doors that obstruct usability. On the bright side, the fantastic rooms have great baths, beautiful beds, and spacious sitting areas and corridors.

Rooms
8.0
The rooms are beautifully decorated, well-equipped, and great-sized.
Service
7.0
The service was helpful and extremely polite, ensuring that my credit card details were confirmed and all charges properly applied. While a bit slow at times, the staff's politeness stood out.
Location
9.0
The hotel is strategically located right across Union Square, near Macy's, and within walking distance of various attractions. Despite occasional rudeness and some unfavorable smells in the surroundings, the location is generally loved for its convenience.
Dining
7.0
The dining experience, while quite expensive, offers good value with excellent pastries, fruit, and other continental options. However, some find it not as good considering the high prices.
Facilities
7.0
The hotel features various amenities such as car hire, dry cleaning, laundry, welcome drink, pet amenities, and tours/ticket assistance. While these add to the convenience, some services could be more efficient.
T.
United Kingdom, February  2024
7.4/10

The hotel has a great view and is conveniently located, but our room felt like a downgrade from what we expected. It was spacious but lacked that cozy feel. The service was exceptionally friendly and helpful, especially with internet service arrangements. The dining was overpriced and not up to par. The location is unbeatable for exploring the city, although safety could be a concern.

Rooms
7.0
Our room had a great view but felt like a downgrade from our original booking. It was spacious but lacked a cozy feel.
Service
9.0
The service was extremely friendly and very helpful, especially with internet service arrangements.
Location
8.0
The hotel's location is unbeatable for exploring the city, right in the heart of Union Square, but safety could be a concern due to the presence of homeless and suspicious individuals.
Dining
5.0
The dining experience was overpriced and disappointing in terms of quality and taste.
Facilities
8.0
The hotel offers great facilities.
William
United Kingdom, December  2023
6.8/10

My week-long stay at the hotel was a mix of positives and negatives. The room, although spacious and well-equipped, had some cleanliness issues at the entrance and in the hallway. The rate we got through Hotwire was decent. The service was hit or miss, with some staff being attentive while others left without a word. The location was excellent for sightseeing, but our particular room placement was disappointing. The dining experience was a bit expensive and not impressive. Overall, a decent stay with some drawbacks.

Rooms
7.0
The room, a standard with a king-sized bed, was very clean and well supplied, albeit with cleanliness concerns at the entrance and hallway.
Service
6.0
The service had its ups and downs, with some staff being sensitive to needs like parking, while others lacked communication skills.
Location
8.0
The location was central and great for sightseeing, but our specific room placement was less than ideal.
Dining
6.0
The dining experience was okay but slightly overpriced, with room for improvement in the quality of offerings.
Facilities
7.0
The hotel offered a range of facilities like car hire, dry cleaning, laundry, and a coffee bar, although not all needs were met consistently.
Paul
United States of America, September  2023
6.8/10

The hotel had huge and very comfortable beds in its large rooms, though the noise levels were a bit of a downside. The service was competent and efficient in handling issues but lacked in housekeeping staff at times. The location was conveniently situated in downtown but was prone to noise from Union Square. The dining was a bit on the pricier side for what was offered. Overall, a mixed experience with comfortable rooms and some service issues.

Rooms
8.0
I found the beds to be huge and very comfortable in the spacious rooms, but the noise could be bothersome at times.
Service
6.0
The staff were competent in dealing with issues, but there were some drawbacks due to the lack of housekeeping staff at times.
Location
7.0
The hotel's location in downtown was convenient for exploring the area but was noisy due to its proximity to Union Square.
Dining
6.0
The dining experience was a bit pricey for the offerings available.
Facilities
7.0
The facilities offered met basic needs but didn't stand out in any particular way.
Josh
United Kingdom, July  2023
6.8/10

The hotel offers spacious rooms with privacy in the layout, but some rooms have a slight cigarette odor which can be off-putting. The location is excellent for exploring downtown, though the busy surroundings can lead to noise disturbances. The service is a mix of basic customer care with some personalized touches. The dining options are limited, with only a couple of dining establishments available. Overall, a decent option with some room for improvement.

Rooms
7.0
The rooms are large, and the bathroom layout provides privacy, but some rooms have a slight cigarette smell.
Service
6.0
The service is basic with minor personalization, including remembering guests, but lacks a strong customer focus.
Location
8.0
The location is excellently situated in downtown, but the area can be very noisy due to high activity levels.
Dining
6.0
Limited dining options with only two restaurants available on-site.
Facilities
7.0
The hotel offers essential facilities such as car hire, dry cleaning, laundry, and pet amenities.
Andy
United Kingdom, July  2023
8.4/10

I had a wonderful experience at the Westin St Francis Union Square. The room on the 28th floor offered great views, though I wish I could have stayed longer. The night noise was a bit bothersome, but overall, it was a pleasant stay.

Rooms
8.0
The room on the 28th floor had great views but was a bit loud at night.
Service
9.0
The service was excellent overall, except for a minor issue at the Oak Room restaurant during breakfast. Housekeeping was friendly and competent.
Location
10.0
The location of the hotel was second to none, right in the heart of Union Square with amazing access to everywhere in San Francisco.
Dining
7.0
The dining experience was average considering the prices; the breakfast was an additional cost, and parking was pricey. The chocolate cakes were a highlight.
Facilities
8.0
The hotel offered a variety of facilities including car hire, dry cleaning, laundry, welcome drink, pet amenities, and tours/ticket assistance.
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